Return Policy

You can return the product you purchased within 7 days of receiving it from the courier by contacting sexshopist.com via our customer service line at 0216 414 60 69 or by emailing bizeulasin@sexshopist.com, subject to the conditions stated below. Any promotional or campaign products given as gifts with the returned product must also be returned at the same time. The return conditions are as follows: Returns must be made with the original packaging and invoice (all copies of the invoice). The original packaging of the product to be returned must not be torn or damaged. Due to hygiene regulations, the product to be returned must be unused. All standard accessories must be sent undamaged and complete in their original packaging. Any promotional or campaign products given as gifts must also be sent in their original packaging. Due to hygiene reasons, underwear bottoms, panties, boxers, socks, fantasy lingerie, body stockings, products with mesh, swimwear, bikinis, briefs, and one-piece bikini bottoms purchased from sexshopist.com cannot be exchanged or returned for any reason, including color, size, and model. Products that are non-returnable due to their nature, single-use products, copyable software and programs, consumables, perishable or expired products, underwear products due to hygiene reasons, and services are not eligible for the right of withdrawal. sexshopist.com reserves the right not to accept returns and not to refund the price if the product or its packaging shows any damage, destruction, tearing, or signs of use. In case of manufacturing defects or faults, or if we send the wrong product, color, or size, please contact kadikoysexshop.com Customer Service. The product you wish to return will be collected from your address via our contracted shipping company, Yurtiçi Kargo. The necessary exchange and return process will be free of charge. You can contact our call center at 0216 414 60 69 between 09:00 and 19:00 on weekdays to initiate returns and exchanges through sexshopist.com Customer Service.